Privacy Policy

Allen Precision Equipment ES LLC

Effective Date: November 13th, 2025

Allen Precision Equipment ES LLC (“APE,” “we,” “our,” or “us”) is a Virginia limited liability company with its principal mailing address at PO Box 11765, Lynchburg, Virginia 24506. APE operates as an independent legal entity. This Privacy Policy describes how we collect, use, store, disclose, and safeguard information when you access allenprecision.com or purchase products from us. By using our website or placing an order, you acknowledge and agree to the practices described in this policy.

We collect information necessary to operate our business, process transactions, comply with tax and regulatory requirements, prevent fraud, and protect our legal rights. Information you provide may include your name, company name, billing and shipping addresses, email address, phone number, account credentials, order history, tax exemption or resale documentation, communications with us, and any reviews or content you submit. We may also collect information automatically through cookies and tracking technologies, including IP address, browser type, device identifiers, website usage activity, and referral data. Payment information is processed through certified, PCI-compliant payment systems, and we do not store full credit card numbers on our servers.

We use collected information to process and fulfill orders, provide customer service, verify identity, detect and prevent fraud, defend against chargebacks or disputes, comply with tax obligations, improve website functionality, conduct analytics and advertising, and send transactional or marketing communications where permitted by law. We reserve the right to retain transaction records, delivery confirmations, IP logs, communication history, and related data for the purpose of defending against disputes, fraudulent claims, unauthorized chargebacks, or legal proceedings.

APE utilizes analytics and advertising technologies, including but not limited to Google Analytics, Google Ads tracking, Meta/Facebook Pixel, email marketing platforms, and remarketing services. These technologies may collect browsing behavior and device information through cookies or similar tools. You may modify your browser settings to manage cookies; however, certain features of the website may be limited as a result.

We do not sell personal information. We may share information only as reasonably necessary with certified payment processors, shipping carriers and freight providers, website hosting and IT service providers (including Odoo hosting infrastructure), marketing and analytics vendors, professional advisors, or governmental authorities when required by law. We may also disclose information to investigate fraud, enforce our policies, protect our financial interests, or defend against legal claims.

APE primarily serves customers in the United States, Canada, and Mexico, and may occasionally transact with customers in other countries. By purchasing from us, you consent to your information being processed and stored in the United States. We retain customer and transaction data for as long as necessary to comply with tax laws, resolve disputes, enforce agreements, prevent fraud, and protect our business interests. Certain records may be retained indefinitely where legally permissible.

Customers may create accounts on our website and are responsible for maintaining the confidentiality of their login credentials. While we implement commercially reasonable administrative, technical, and physical safeguards to protect information, no internet transmission or storage system can be guaranteed to be completely secure. By using our website, you acknowledge that data transmission occurs at your own risk. APE shall not be liable for unauthorized access beyond our reasonable control.

If you are a California resident, you may have certain rights under applicable privacy laws, including the right to request disclosure of the categories of personal information we collect, request access to your information, or request deletion of certain data subject to legal retention requirements. Requests may be submitted to [email protected], and we reserve the right to verify identity before responding.

California Proposition 65 Notice

Certain products sold by Allen Precision Equipment ES LLC may contain chemicals known to the State of California to cause cancer, birth defects, or other reproductive harm. In accordance with California’s Proposition 65 requirements, appropriate warnings are provided on applicable product pages where required.

Customers located in California are advised to review all product information, specifications, and warnings prior to purchase. By purchasing from Allen Precision Equipment ES LLC, the customer acknowledges and agrees that they are responsible for reviewing and understanding any applicable warnings and for using products in accordance with all provided instructions and safety information. For more information about Proposition 65, please visit: www.P65Warnings.ca.gov.

Export Compliance & U.S. Use Certification

Buyer represents, warrants, and agrees that the products purchased from Allen Precision Equipment ES LLC are intended for use and delivery within the United States only and are not being purchased on behalf of, for delivery to, or for transfer to any freight forwarder, export agent, third party, or other intermediary for export or re-export outside of the United States except in full compliance with all applicable U.S. laws and regulations. Buyer acknowledges and agrees that it is solely responsible for compliance with all applicable U.S. export control laws and regulations, including the Export Administration Regulations (EAR), where applicable, and shall not export, re-export, transfer, resell, or otherwise divert any product purchased from Allen Precision Equipment ES LLC in violation of U.S. law. Buyer further certifies that all information provided, including billing information, shipping information, end-user information, and intended use, is complete, accurate, and truthful. Allen Precision Equipment ES LLC reserves the right to refuse, hold, delay, cancel, or decline any order or shipment at its sole discretion if export compliance concerns, red flags, or verification issues arise, and Buyer agrees to provide any additional information or certifications reasonably requested to confirm compliance. Buyer further agrees to indemnify, defend, and hold harmless Allen Precision Equipment ES LLC from and against any claims, losses, fines, penalties, liabilities, damages, or costs arising out of Buyer’s export, re-export, transfer, diversion, or use of the products in violation of applicable law. 

Reviews and Testimonials

If you submit reviews, testimonials, or other content, you grant APE a perpetual, royalty-free, worldwide license to use, reproduce, publish, and display such content for lawful business purposes. In the event of a merger, acquisition, restructuring, or sale of assets, customer information may be transferred as part of that transaction.

By accessing our website or purchasing from APE, you acknowledge that you are voluntarily choosing to transact with Allen Precision Equipment ES LLC and that you are under no obligation to purchase from us. To the fullest extent permitted by law, any dispute arising from your use of the website or purchase of products shall be resolved exclusively through binding individual arbitration. You waive the right to participate in any class action, collective action, consolidated action, or representative proceeding. All disputes must be brought on an individual basis. This policy shall be governed by the laws of the Commonwealth of Virginia, and any arbitration or legal proceeding shall occur exclusively in Lynchburg, Virginia. To the maximum extent permitted by law, total liability shall not exceed the amount paid for the product giving rise to the claim, and APE shall not be liable for indirect, incidental, consequential, special, or punitive damages.

By purchasing from APE, you agree to indemnify, defend, and hold harmless Allen Precision Equipment ES LLC from any claims, losses, liabilities, costs, or expenses, including legal fees, arising from misuse of products, violation of our policies, fraudulent activity, unauthorized chargebacks, or violation of applicable law. Your voluntary decision to transact with APE constitutes acceptance of these terms.

We reserve the right to modify this Privacy Policy at any time without prior notice. Changes become effective upon posting to our website. Continued use of our website constitutes acceptance of any revised policy.

For privacy-related inquiries, please contact:

Allen Precision Equipment ES LLC

PO Box 11765

Lynchburg, Virginia 24506

[email protected]